If you are dissatisfied with your order for any reason, you can return your items within 7 business days for a prompt refund or exchange.

Custom orders which are non-stock items that are printed items or items with colored components excluding stretch band and buckle are non-refundable and non-returnable.

Refunds for items returned within 7 business days of the received date will be credited in the same form as the original payment type.

If the return is a result of customer error there will be a 15% restocking fee applied.

There will be no restocking fee if the product is deemed defective or was shipped incorrectly from our factory.

All returned items must be authorized.
The original shipping and handling charges are not refundable.

Please ship your package in a prepaid, insured, traceable package to the address below;

If sent by UPS or FedEx

Stuart Promotional Products, Division of PED-Stuart Corporation
15351 Flight Path Drive Brooksville FL 34604

If sent by USPS

Stuart Promotional Products, Division of PED-Stuart Corporation
PO Box 15550 Brooksville FL 34604
If you have any questions or concerns please call 800-724-4885