PAYMENT POLICY
All prices are subject to change without notice.
First time customers must pay in advance with a credit card. There will be a 2.99% CC fee added if a VISA, Master Card or Discover credit card is used. There will be a 3.99% CC fee added if an American Express Card is used.
If customer wants to establish a line of credit, references will be requested.
Payment Terms and Credit Policy (Florida)
Unless otherwise expressly agreed to in writing by Stuart Promotional Products, all invoices are due and payable within thirty (30) days from the invoice date for customers with approved credit in good standing.
Any invoice not paid in full within thirty (30) days of the invoice date shall be deemed past due. A finance charge of one and one-half percent (1.5%) per month (eighteen percent (18%) per annum), or the maximum rate permitted under Florida law, whichever is less, shall be applied to all past due balances. Finance charges shall begin accruing on the forty-fifth (45th) day following the invoice date and shall continue to accrue on any unpaid balance at a rate of one and one-half percent (1.5%) every fifteen (15) days (or prorated portion thereof) until paid in full.
Customer agrees that acceptance of goods and/or services constitutes acceptance of these payment terms. No extension of payment terms shall be valid unless agreed to in writing by Stuart Promotional Products.
Failure to remit payment within thirty (30) days of the invoice date may, at the sole discretion of Stuart Promotional Products, result in suspension or termination of credit privileges. Upon such action, all outstanding balances may be declared immediately due and payable, and all future orders shall require payment in full in advance prior to production, shipment, or release of goods.
In the event of nonpayment, Customer agrees to pay all costs of collection incurred by Stuart Promotional Products, including but not limited to reasonable attorneys’ fees, court costs, and collection agency fees, whether or not suit is filed, to the fullest extent permitted under Florida law.
This agreement shall be governed by and construed in accordance with the laws of the State of Florida. Venue for any legal action arising from these terms shall lie exclusively in a court of competent jurisdiction located in Hernando County, Florida.
Due to exchange rates all customers outside the U.S. must pay with a bank draft in US dollars when remitting. You will be required to pay any and all bank fees charged.
We accept:
Visa, Master Card, American Express, ACH, EDI, Wire Transfers, Company Checks, Money Orders, Pay Pal
RETURN POLICY
If you are dissatisfied with your order for any reason, you must notify sales within 3 business days and must return your items within 5 business days of delivery for a prompt refund or exchange. Custom orders which are non-stock items which are printed items or items with colored components are non-refundable and non-returnable. Refunds for items returned within 5 business days of the delivery date will be credited in the same form as the original payment type.
If the return is a result of customer error there will be a 10% restocking fee applied.
There will not be a restocking fee if the product is deemed defective or was shipped incorrectly from our factory.
All returns must be authorized.
The original shipping and handling charges are non refundable.
Please ship your package in a prepaid, insured and traceable package to the address below.
If sent by UPS or FedEx:
Stuart Promotional Products, Division of PED-Stuart Corporation
15351 Flight Path Drive Brooksville FL 34604 USA
IF sent by USPS:
Stuart Promotional Products, Division of PED-Stuart Corporation
P.O. Box 15550 Brooksville FL 34604 USA